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DIALOG - your specialist in customer communications

DIALOG knows how to win over customers.

We're experts in turning undecided prospects into confident customers.

DIALOG speaks your customer's language.

When your day is done, ours is just moving into high gear - on all channels, around the clock.

DIALOG knows the value of trust.

We make sure that every contact is a great experience for your customer. So it can turn into a strong and lasting relationship.

Digital customer service

Opportunity for companies

How companies in customer service benefit from digitization within in the play between automation and customization.


Fancy a job in Cologne?


We are looking for several Customer Care Consultants in Cologne and Aachen, a Project Coordinator, a Team Leader, IT staff,...



"CCV Quality Award 2017"

Jäger + Schmitter DIALOG was honoured by "Call Center Verband Deutschland e. V." with the "CCV Quality Award 2017" in the category image work.