Highly Valued Genes

Sure, we’re a "call center". Though, to tell the truth, we’re not so fond of the term. Too many black sheep! We prefer "service center", because that’s what it’s all about for us – competent, professional customer service.

It’s about hundreds of friendly, dedicated, and helpful employees, who field over three million telephone calls, answer several hundred thousand letters, and send over a million e-mails per year. Employees endowed with what we call the "service gene". We take care of the rest:

In coaching and training sessions, we show them what it’s all about: satisfied customers with confirmed brand-loyalty.